Terms of Service | Clayoré

1. Acceptance of Terms

By accessing or using the Clayoré website or services, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

2. Services

Clayoré provides services including, but not limited to:

Business strategy and consulting
Branding and identity design
Website design and development
UI/UX design
Digital marketing
Creative design
Content creation
Other related professional services

Specific deliverables and timelines will be governed by individual proposals or agreements.

3. Client Responsibilities

Clients agree to:

Provide accurate information
Supply required content and approvals promptly
Cooperate throughout the project
Review deliverables within agreed timelines
Make payments according to agreed schedules

Project delays caused by missing client inputs may affect delivery schedules.

4. Payments

Unless otherwise agreed:

Payments must be made according to the proposal or invoice.
Deposits may be required before work begins.
Outstanding balances may delay project completion or delivery.

Late payments may be subject to applicable fees where permitted by law.

5. Intellectual Property

Upon full payment and unless otherwise agreed in writing:

Clients receive ownership or the agreed usage rights to the final approved deliverables.
Clayoré retains ownership of pre-existing materials, proprietary methods, internal tools, templates, and know-how.
Preliminary concepts, drafts, and unused design alternatives remain the property of Clayoré unless otherwise agreed.

6. Portfolio Rights

Unless restricted by a written confidentiality agreement, Clayoré may showcase completed work in portfolios, presentations, social media, or marketing materials.

7. Revisions

Projects include only the revisions specified in the proposal or agreement.

Additional revisions or scope changes may incur additional charges.

8. Scope Changes

Any requests beyond the originally agreed scope may require:

Updated timelines
Revised pricing
Additional agreements

9. Confidentiality

Both parties agree to treat confidential business information shared during a project with appropriate care and not disclose it without authorization, except where required by law.

10. Third-Party Services

Projects may involve third-party platforms, hosting providers, software, or APIs. Clayoré is not responsible for outages, policy changes, pricing updates, or actions of third-party providers.

11. Limitation of Liability

To the fullest extent permitted by law, Clayoré shall not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, business interruption, or data loss arising from the use of its services.

12. No Guaranteed Results

While we strive to achieve strong outcomes, we do not guarantee:

Search engine rankings
Advertising performance
Lead generation volumes
Revenue growth
Business success
Social media engagement metrics

Performance depends on numerous external factors beyond our control.

13. Termination

Either party may terminate an engagement according to the terms of the applicable agreement.

Fees for work already performed and approved expenses remain payable.

14. Indemnification

Clients agree to indemnify and hold Clayoré harmless from claims arising out of materials, content, or instructions provided by the client that infringe third-party rights or violate applicable laws.

15. Governing Law

These Terms shall be governed by the laws applicable in the jurisdiction where Clayoré operates, unless otherwise agreed in writing.

16. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Continued use of our website or services after updates constitutes acceptance of the revised terms.

17. Contact

Questions regarding these Terms of Service may be submitted through the contact details listed on the Clayoré website.